Keynote Burnout Isn’t the Whole Story – And Repair Is About More Than Individual Resilience

Описание: See what is happening now at www.healthimpactlive.com

Strikes by healthcare workers worldwide, like the one that just ended in NYC, have nearly doubled in the last two years. Many decry patient safety fears driven by severe staffing shortages. A recent NY Times article discussed how Ascension created its staffing mess; the article doesn't blame the pandemic or the great resignation but targets leadership for bare-bones staffing. It’s true that pre-pandemic staffing practices, which left organizations badly strained by the virus, are partly responsible for the crisis. But it is as much about what Ed Yong wrote in the Atlantic in 2021, “Healthcare workers aren't quitting because they can’t handle their jobs. They’re quitting because they can’t handle being unable to do their jobs.” For too long, employers failed to heed warnings about the dangers of dysfunctional systems and instead relied on the altruism, resourcefulness, and patient-first commitment of frontline staff to make those systems work. The pandemic laid bare the betrayal inherent in that approach, needlessly putting staff and patients alike at risk. To reverse the exodus from healthcare, organizations must go beyond offering individual solutions and psychological support. They must commit to operational transformation focused on facilitating frontline care and repairing the disaffection with their workforce.

Speaker:
Wendy Dean, MD, President and Co-Founder, The Moral Injury of Healthcare