Cisco Technical Assistance Center (TAC): Protect Your Network Device Install Base | SNTC

Описание: One of the biggest perks of Smart Net Total Care (SNTC) is gaining 24/7 access to Cisco support services on all covered devices. Cisco's Technical Assistance Center (TAC) support includes: training, case studies and more around the clock. It also means your customers’ network devices can be replaced as needed with options of:

• Next business day
• Four-hour turnaround
• Two-hour turnaround

TAC support also provides access to:
• A web-based support community
• Automatic software updates
• Continuous diagnostic updates with immediate alerts on enabled devices

The Cisco TAC team comprises 7,000 engineers and 6,900 certified specialists holding 24,000 certifications. It’s no wonder why J.D. Power & Associates has awarded Cisco Services for technical support excellence for 10 consecutive years. Watch the video to learn more. #Cisco #IngramMicro #ALEVELUP #TechnicalAssistanceCenter #TAC #SmartNetTotalCare #SNTC

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