UPU Congress 2025: Harnessing AI to improve postal service quality

Описание: In this interview, Julius Puchler, UPU Coordinator of Quality of Service, shares how AI is being applied through the Integrated Quality of Service Plan (IQP) to enhance postal delivery. From predictive analytics that optimise routes and forecast delays, to real-time tracking and streamlined operations, AI is enabling posts worldwide to reduce transit times, increase reliability and strengthen resilience.