Innovative approaches to solving industry pain points for tomorrow’s customers
Автор: Future Travel Experience
Загружено: 2023-08-06
Просмотров: 279
Описание:
Innovative approaches to solving industry pain points for tomorrow’s customers
Moderator:
Andrew Price, Project Manager, SITA
Presenters:
What are the most successful ways to support passengers during times of disruption?
Luca De Angelis, CEO, HRS Crew & Passenger Solutions, and Yvo van der Tol, CCO, HRS Crew & Passenger Solutions
Southwest is on a mission to shave five minutes off turnaround times by boarding passengers faster at the gate, and has been testing 11 interesting concepts at gates at Hartsfield-Jackson Atlanta International Airport. How has technology played a role to improve turnaround times, and what learnings and recommendations have been made?
Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines, and Tom Garrison, Solutions Architect, Innovation & Emerging Trends, Southwest Airlines
How can we revolutionise the ways in which the industry moves and tracks bags for stakeholders and our passengers?
Marlon van der Meer, Founder, BagsID
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