Communication, Negotiation, and Conflict Resolution course
Автор: BuildForce Canada
Загружено: 2019-02-07
Просмотров: 570
Описание:
The Communication, Negotiation, and Conflict Resolution course has been designed to help improve written, oral, and negotiating skills within the construction industry. The course contains interactive elements, case studies, practical examples, a search function, course glossary, and reference library.
Upon completing this course, you will be able to:
• Define a conflict
• Identify the stages of conflict
• Describe the importance of communication
• Apply assertiveness techniques to get a point across
• Deal with difficult people more effectively
• Recognize the criteria for an effective negotiator
• Describe how power can be used/abused in negotiation
• Identify when to close negotiations
Learn more @ https://elearning.buildforce.ca
Повторяем попытку...
Доступные форматы для скачивания:
Скачать видео
-
Информация по загрузке:
