The Process Approach - What it is, why it is Important, and how to do it [live webinar]

Описание: ISO 9001 requires the use of the process approach. This webinar will help you to understand the meaning and importance of the process approach, and how your organization can benefit from the use of it.

𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗳𝗼𝗿 𝘁𝗵𝗶𝘀 𝘄𝗲𝗯𝗶𝗻𝗮𝗿 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻:
• How to use the process approach to align an organization
• How to use the process approach to meet objectives
• How to map a set of processes
• How to characterize a process and flowchart it
• How to use the process approach to determine organizational knowledge and competency requirements

𝗧𝗮𝗿𝗴𝗲𝘁 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲:
• People wanting to start a career in quality management
• Quality Managers
• Consultants
• Auditors
• Anyone interested in Quality Management Systems

𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗲𝗱 𝗯𝘆:
Carlos Pereira da Cruz is the author of several books on ISO 14001, ISO 9001, strategy, and the balanced scorecard. He has more than 30 years of experience both as an external auditor and as a consultant and trainer. In his consulting career, he works with clients from both the manufacturing and service provision industries.

Carlos has an MSc in Chemical Engineering, and is the holder of the following certificates: ISO 14001 Lead Auditor and ISO 9001 Lead Auditor.