The Hidden Cost of Workplace Drama | Kerry Siggins Reflect Forward

Описание: Mitigating Workplace Drama: Strategies for Leaders to Create a Productive Culture

In this episode of Reflect Forward, host Kerry Siggins explores the pervasive issue of workplace drama and its detrimental effects on organizational culture. Kerry identifies common causes of workplace drama, including unclear communication, lack of psychological safety, and poor conflict resolution skills. She offers actionable strategies for leaders to address and prevent drama by promoting ownership thinking, teaching trigger awareness, setting cultural norms, and modeling clean conflict resolution. Kerry also emphasizes the importance of leaders holding themselves accountable and staying above the drama to foster a more productive and emotionally intelligent work environment.

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00:18 Understanding Workplace Drama
04:11 Causes of Workplace Drama
06:40 Addressing and Preventing Workplace Drama
11:23 Leadership and Emotional Regulation
15:12 Final Thoughts and Key Takeaways