HOA promises unfulfilled in Catawba County neighborhood, homeowners say

Описание: For months, several homeowners in the fairly new Magnolia Cove development in Sherrills Ford have complained that their needs haven’t been met by the homeowners association since they closed on their houses.

One homeowner, Stephanie Austin, told WCNC Charlotte's Jane Monreal the community hasn't met promises made before.

“Originally when they were marketing the homes, it said the lawn maintenance was included, there'd be a swimming pool, mailboxes," she said. "Right now, we don't have any of those. Even though we paid money for a deposit for the swimming pool, we have no idea when it's going to show up.”

Marsha Cheese, another homeowner in the development, echoed Austin's complaints, saying neighbors have been waiting for more than a year for some key features.

“We still don't have our community mailbox. We have to drive eight miles round-trip to the post office in Sherrills Ford to pick up our mail," she said.

Homeowners agreed that when they closed, each household paid $1,200 towards a community pool and quarterly dues close to $500 dollars. In addition to a lack of a pool and mailbox, some residents said there was no real house warranty. Many said they ended up addressing issues on their punch list at their own expense.

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