Security Is a Trust Function with Randall Jackson

Описание: In this episode of The Trust Layer, Kevin sits down with Randall Jackson, Chief Information Security Officer and Head of Infrastructure at Income Research and Management, for a practical conversation about what it takes to protect trust in financial services.

Randall has spent more than 30 years building, running, and securing systems, from engineering roles to leading MSPs and MSSPs to the CISO seat. His perspective is simple and hard-earned. Cybersecurity is not just technical work. It is trust work. In finance, that trust can take decades to build and a single moment to damage.

Together, Kevin and Randall explore:
⏺ Why trust, clarity, and security belong in the same conversation
⏺ How incident response is as much about communication as it is about controls
⏺ Why tabletop exercises need real-world scenarios and non-technical leaders in the room
⏺ How to keep up with regulatory change without losing momentum in the business
⏺ What it means for the CISO role to become more strategic and more business-facing
⏺ How third-party risk grows as cloud ecosystems get more connected
⏺ How to govern AI and shadow AI with policies, education, and guardrails
⏺ Why secure by design works best when security is involved early

Randall also shares what he has seen shift across the industry in the last few years. Security is no longer treated like a blocker. The expectation now is to help teams move forward, safely, with fewer surprises.

This episode is for CISOs, CIOs, risk leaders, and executives who want a clearer way to balance speed, regulation, and reputation without losing sight of what matters most: trust.

About The Trust Layer
The Trust Layer is a podcast hosted by Kevin Nikhoo, CEO of Xenex. Each conversation explores how leaders build confidence, clarity, and resilience in a world shaped by risk.