AI-powered support automation with DevRev

Описание: In this video, Meghesh Toshaniwal, Product Manager at DevRev, explores the transformative power of AI-driven automation in customer support.

Discover how artificial intelligence streamlines operations, enhances customer experiences, and empowers support teams.

L1 support is the first line of defense for customer support. Support automations can reduce operational costs by as much as 70%.

Watch this video to learn about:

1. The essential role of Level 1 support teams in managing and categorizing inquiries, resolving simple issues, and escalating complex cases

2. How Turing AI by DevRev provides precise responses, enhancing both the support team's efficiency and customer satisfaction

3. How to increase deflection of support queries using Retrieval-Augmented Generation (RAG)

Join Meghesh to see how to enhance customer support automations using DevRev: https://dvrv.ai/3WAYaJX