ServiceDesk Plus overview demo
Автор: ManageEngine
Загружено: 2023-09-20
Просмотров: 46962
Описание:
👉 Get your free copy of The advent of AI agents in ITSM: Perception and future impact: https://mnge.it/ai-itsm-survey 👈
ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.
👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features
In this video, we will discuss
00:00 - ServiceDesk Plus Overview
2:40 - Request Management
16:37 - Solution Management
20:25 - Problem Management
24:33 - Change Management
34:16 - Project Management
39:50 - Hardware and Software Asset Management
56:25 - Configuration Management Database (CMDB)
1:02:54 - Purchase Management
1:08:05 - Contract Management
1:10:35 - ServiceDesk Plus Integrations
1:14:17 - Reporting
👉 Get your free copy of The advent of AI agents in ITSM: Perception and future impact: https://mnge.it/ai-itsm-survey 👈
👉 AI agents are making waves in ITSM, but are your IT teams ready for the change?
👉 We surveyed 300 IT leaders across the United Kingdom to uncover how AI agents are being perceived, the barriers to adoption, and the long-term implications for service desk operations.
This report dives into:
👉 The gap in adoption between the public and private sectors.
👉 Concerns around governance, security, and implementation.
👉 The expected shift in ITSM roles and staffing needs.
👉 Practical insights to guide your AI adoption journey.
Learn from your peers and chart a smarter path forward!
👉 [Download the full report now: https://mnge.it/ai-itsm-survey] 👈
Watch other features in ServiceDesk Plus:
👉 Incident management ► • Incident management in ServiceDesk Plus
👉 IT change management ► • IT change management in ServiceDesk Plus
👉 IT asset management ► • IT asset management (ITAM) in ServiceDesk ...
👉 Request management ► • Request management in ServiceDesk Plus
👉 Knowledge management ► • Knowledge management in ServiceDesk Plus
👉 Enterprise Service Management (ESM) ► • Enterprise Service Management (ESM) comes ...
👉 Configuration management database (CMDB) ► • Configuration management database (CMDB) i...
👉 IT project management ► • IT project management in ServiceDesk Plus
👉 Release Management ► • Release Management in ServiceDesk Plus
👉 Self-Service Portal ► • How to use the Self-Service Portal of Serv...
👉 Asset discovery ► • Unified agent for asset discovery for Serv...
👉 Zia in ServiceDesk Plus ► • Zia in ServiceDesk Plus: Request approvals...
👉 Request Life Cycle (RLC) ► • Request Life Cycle (RLC) in ServiceDesk Plus
To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources.
👉 Edition comparison - https://mnge.it/Nlf
👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy
👉 Pricing plans - https://mnge.it/8W5
👉 Technical support - https://mnge.it/sSN
👉 GDPR compliance - https://mnge.it/BZO
👉 HIPAA compliance - https://mnge.it/Wkx
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt
Follow us on social:
LinkedIn: / manageengine-it-service-management
Twitter: / me_itsm
Facebook: / servicedeskplus
Instagram: / servicedeskplus
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