Process Mining & Platform Analytics Better Together - Platform Analytics Academy - October 2nd, 2024

Описание: On October 2, 2024, we held a session on Process Mining & Platform Analytics: Better Together. Platform Analytics provided stakeholders with insights into performance trends through Key Performance Indicators (KPIs), answering the "What" and "Where" of process outcomes. Process Mining explored the "Why," revealing inefficiencies and opportunities for improvement. These solutions within ServiceNow's Intelligent Platform seamlessly drive continual process improvement. In this session, we explored how these tools complement each other, their integration points, and how they enhance process efficiency.

Chapters
00:12 Introduction
02:06 Main Presentation
21:57 Demo
Q&A Throughout

Get the presentation and links to the referenced documentation from this recording at: https://sn.works/analytics/processmining

Process Mining Resources

Community
https://www.servicenow.com/community/...

Academy
https://www.servicenow.com/community/...

Use Cases
https://www.servicenow.com/community/...

Essentials
https://nowlearning.servicenow.com/lx...

Overview
https://www.servicenow.com/products/p...


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Now Platform Academies
https://www.servicenow.com/community/...

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