The Hidden Cost of Answering Your Own Calls
Автор: Ben the Window Cleaner
Загружено: 2026-02-06
Просмотров: 52
Описание:
Ever found yourself buried under a pile of voicemails, feeling like your entire operation is a broken system? That's exactly where I was, overwhelmed and losing income during my busiest season. This experience taught me the critical importance of robust customer support, leading me to explore effective call center solutions.
Learning business English and entrepreneurship principles helped me to recognize that even the busiest entrepreneur needs a reliable team. This was a major entrepreneur motivation for me to ensure my work was sustainable.
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⏱️ Chapters
00:00 Introduction: The Broken System
00:57 The Cost of Missed Calls
01:46 The Importance of Onboarding Systems
03:31 Solutions for Answering Calls
04:30 Human vs. AI Call Handling
05:08 The Role of Technology in Scaling
06:20 Setting Up Automation
07:28 Final Thoughts and Recommendations
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