Service Desk Forum Q1 2020 // Part 1

Описание: The first Service Desk Forum f hosted by Jareth Oades-Gularte, Principle Consultant - Infrastructure and Cloud.

You asked, we have listened and are now delivering, based on feedback from the last Forum, this clip will focus on Leadership and will see a diverse introduction of 2 individuals that that come from a People & Culture, Engineer to Manager and Senior Management backgrounds.

This clip is targeted towards professionals that manage a team which operates within the Service Desk & IT Support functions; we discuss common challenges, trends, experiences and gauges what your colleagues are up to within the market.

We have two-panel speakers discussing their previous experiences (the good, bad and ugly) and what they would do differently;

Kelly Wilkes, Head of People & Culture at MOQDigital   / kellywilkes  
Dirk Hus, Head of Technology at Brisbane Airport Corporation (BAC)   / dirkhus  

In short, this clip is a conversation around leadership.