Handling Difficult Conversations Part 1: The 4 C’s of Effective Communication | Dr. Jackie Cawley

Описание: In this video, Dr. Jackie Cawley kicks off a new series on handling difficult conversations. Learn how to navigate high-stakes discussions. Whether you're asking for a raise, addressing relationship challenges, or managing boundaries with loved ones, this video equips you with essential tips and tools to ensure your conversations are effective, no matter the difficulty.

Dr. Cawley shares 4 Phases for How to Handle Difficult Conversations:

1️⃣ Preparation & Planning – Defining clear goals and setting the tone.
2️⃣ Scheduling the Conversation – Choosing the right time and place.
3️⃣ Holding the Conversation – Balancing active listening with assertive communication.
4️⃣ Reflecting & Following Up – Assessing outcomes and next steps.

You’ll also explore key concepts like the 4 C’s of Communication—Connection, Collaboration, Concentration, and Candidness—which support effective dialogue. With examples from work and personal life, Dr. Cawley emphasizes empathy, active listening, and emotional awareness to help you navigate these conversations confidently and achieve positive results.

Discover how to recognize biases, manage emotions, and set up an environment conducive to open communication. These strategies can help make tough conversations less daunting and more productive, benefiting everyone involved.

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🤔 Questions this video helps answer:
How can I prepare for a difficult conversation with a loved one?
What techniques can I use to manage emotionally charged discussions?
How do I set clear goals for challenging conversations?
What strategies can I use to balance listening and speaking in high-stakes situations?