Critical Incidents: A Guide for Developers
Автор: PyGotham 2018
Загружено: 2018-11-18
Просмотров: 193
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Speaker: Lais Varejão
As developers we know (too well) there’s no such thing as bug-free software.
Whether you work in a small or big production software, incidents are
inevitable and being prepared is key. How would you handle, for example, a
database outage if it happened now? Or a critical bug that is affecting half
of your users?
Navigating in crisis mode is never easy, but having a great company culture
and recovery plan gives you guidance and mitigates damage. In this talk, I
will share some success cases, such as GitLab database outage recovery, and
my personal experience as a project manager overcoming a critical incident
in a subscription system built with Django.
What can you do to prepare your team? When should you enter crisis mode? How
to assemble a recovery plan? To answer these and other questions, I will
provide a step-by-step guide, from an Modern Agile perspective, starting
with the bug discovery, and handling the client’s expectations, through the
data recovery, until your incident postmortem.
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