how To Transfer FASTag Balance? IDFC First Bank Tag to Tag Guide Step-by-Step 2026 Update

Описание: Is it possible to transfer your IDFC FASTag balance from an old tag to a new one? In this video, I explain the reality of the "Tag-to-Tag" transfer process for 2026. Whether you have sold your car, bought a new vehicle, or are replacing a damaged tag, I’ll show you exactly how to move your money without losing it.
🛑 IMPORTANT: Most users are confused between "Wallet Balance" and "Tag Balance." Watch the full video to understand if you can use the same balance for your new car or if you need to close the account for a refund.
📝 What This Video Covers:
1. Scenario A (Same Owner, New Car): How to use the IDFC "Shared Wallet" (Pool Account) so you don't need to transfer anything!
2. Scenario B (Closing Account): How to surrender your old FASTag and get the balance + security deposit refunded to your bank account.
3. Direct Transfer Myth: Can you send money from one FASTag User ID to another? (The answer is inside!)
🔗 Important Links:
• IDFC First Forward Portal: [Insert Link Here]
• Download IDFC FASTag App: [Insert Link Here]
• Check FASTag Balance: [Insert Link Here]
⏱️ Video Chapters:
0:00 - Introduction (Can you transfer balance?)
0:45 - The "Shared Wallet" Secret (Pool Account)
1:30 - How to Add a New Vehicle to Existing Wallet
2:45 - How to Close Old IDFC FASTag (Step-by-Step)
3:50 - Refund Process & Timeline (Security
Deposit)
5:10 - Important Tips for Selling Your Car
6:00 - Conclusion
💡 Key Takeaway:
If you have multiple vehicles under the same Customer ID, you do NOT need to transfer balance. They share the same wallet! If you are switching banks, you must close the old tag to get a refund. 
#Hashtags:
#IDFCFASTag #FASTagBalanceTransfer #IDFCFirstBank #CarSaleTips #FASTagRefund #TechTutorial #India #FASTag2026
Disclaimer:
This video is for information purposes only. I am not an official representative of IDFC First Bank. FASTag rules can change; please check the official IDFC First Forward app for the latest regulations.
Thumbnail Text Ideas (Bonus):
• OLD TAG ➡️ NEW TAG (With a Question Mark)
• BALANCE TRANSFER TRICK?
• DON'T LOSE YOUR MONEY! (Process Explained)


Step-by-Step Guide to Close IDFC FIRST Bank FASTag and Get Refund
Before applying for a new FASTag with your preferred bank (which can be IDFC First Bank again or another issuer), you must first deactivate your existing IDFC First Bank account to avoid issues like double deductions, as per NPCI "one vehicle, one FASTag" rules.
1. Utilize or Refund Your Existing Balance
First, use up the balance in your current IDFC First Bank FASTag or initiate a refund request. The remaining amount (including the refundable security deposit) will be credited to your linked bank account after the account closure is complete.
2. Request Account Closure
You can close your IDFC First Bank FASTag account through one of the following methods:
Customer Care Helpline: Call 1800-266-9970 from your registered mobile number. Provide your details (registered mobile number, vehicle registration number, Wallet ID) and request account closure.
Email Request: Send an email to [email protected] or [email protected] from your registered email address. Include your registered mobile number, vehicle registration number, Wallet ID/Customer ID, a scanned copy of the Vehicle RC, and a cancelled cheque for the refund process.
Online Portal/FIRSTforward App:
Log in to the customer portal at https://firstforward.idfcfirstbank.com or the FIRSTforward App.
Navigate to the Service Requests section.
Select the Closure Request option and follow the on-screen instructions to submit and confirm your request.
3. Apply for a New FASTag
Once your old FASTag is successfully deactivated and you receive a confirmation, you can apply for a new one from any authorized bank, including IDFC First Bank again.
You will need to provide documents such as the vehicle's Registration Certificate (RC), KYC papers (PAN card, Aadhaar card, etc.), and a passport-size photo.
Pay the amount for the new tag, including a new security deposit and initial recharge amount.
The new tag will be delivered and should be affixed to your windshield.
AI responses may include mistakes. For financial advice, consult a professional. Learn more