Course Overview: Human-Centered Design for Digital Transformation - with Julie Stanford
Автор: Stanford Online
Загружено: 2023-12-07
Просмотров: 3757
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Only 30% of large-scale digital transformations succeed (McKinsey & Company). How do you ensure that yours is one of them? By creating solutions that support the way people actually do their work.
This is known as human-centered design, a problem-solving approach that places the human experience at the core of digital transformation. In this course, you will learn how to use human-centered design to move beyond reactionary “quick fixes” to successfully build and lead impactful digital transformations. Through engaging case studies and project-based exercises, you’ll practice techniques for moderating interviews, analyzing data, and running rapid experiments.
Identify and address red flags that could lead to a failed project
Moderate needfinding interviews and extract meaningful insights
Synthesize research data using the Grounded Theory process
Plan and run rapid experiments to test your ideas
Gain stakeholder buy-in by crafting a compelling project narrative
#digitaltransformation #onlineclasses #humancentereddesign
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