Why is my boiler working but I have no water? - Boiler Cover - 24|7 Home Rescue

Описание: Is your boiler working but you have no hot water? This short instructional video will help you solve the problem!

If you need any more assistance, give one of our friendly and knowledgeable customer service advisers a call on 01254 355535 or visit our website at https://www.247homerescue.co.uk/.

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TRANSCRIPT:

Is your boiler working but you have no hot water? Take these simple steps to try and solve the problem.

Step one - Take a proper look at the boiler
Check that the electricity supply to the boiler is working – check that your panel lights, timer and other electronic components are working correctly. Take a look at the pressure gauge – it should be at around one bar. Follow our advice on repressurising boilers if the boiler’s pressure is wrong.

If you can feel the pump without taking the boiler cover off, then do so. You should be able to feel water running through it. Don’t remove the boiler cover to look at the pump, unless you are Gas Safe-registered.

Step 2 - Check the timer
Adjust your clock to the right time if it is incorrect.

Step 3 - Check the thermostat
Check that the water temperature thermostat is high enough.

Step 4 - Check the pilot light
Take a look at your pilot light – it should be a crisp blue colour, and should not appear to be yellow or orange. If it is not blue, read our advice about what to do if your pilot light is yellow, or if it has blown out, read our guidelines about what to do if your pilot light keeps blowing out.

Step 5 - Put everything on full-blast
Crank up your radiator and hot water temperature to the top. This might be enough to kick-start your water heater into action.

Step 6 - Check for frozen pipes
In cold weather, pipes may freeze, which will stop your boiler from working correctly. Please check our advice on frozen pipes for more information.

Step 7 - Check the feed and expansion tank
If you can do so safely and easily, take a look at the cistern to see if the water level is low or slow, free the ball float valve by gently moving the arm.

Step 8 - Switch it off and on
If all else fails, turn the electric supply to your boiler off, wait a minute or two, and then turn it back on again. This should reset the appliance.

If you still need your boiler looking at, give 24|7 Home Rescue a call on 01254 3555 35 or visit our website at www.247homerescue.co.uk.