Hospitable Town Hall, October 1, 2025 - Product Updates

Описание: This Hospitable Town Hall covered significant updates on community investment and token value, along with the launch of new initiatives for investor education and monthly updates. The team discussed various product improvements and feature updates across multiple areas, including pricing, marketplace functionality, and AI auto-reply capabilities. The conversation ended with detailed discussions about upcoming changes to Airbnb host fees and the transition to a host-only fee structure, including new tools and features to help hosts manage the change effectively.

Timestamps:
0:00 - Introduction
1:58 - Community $HOST Token Investment Update
The team detailed the investment process, including verification requirements and the use of the investor portal, and mentioned that the $HOST token's value has increased, along with the company's valuation. The launch of a new investor community group to provide updates and education about the company was also announced.
15:55 - Auto-Pilot Tasks
The team provided updates on product improvements, focusing on autopilot cleanings and marketplace functionality. They highlighted new features like single-use cleanings, cleaner selection preferences, and more. The team plans to further integrate cleaner management capabilities in-house, building on learnings from previous initiatives.
18:40 - Dynamic Pricing Updates
The team announced the upcoming Auto-tune feature, which will analyze users' pricing strategies and automatically configure dynamic pricing to match their preferences, targeting hosts currently using third-party tools.
22:15 - Connectivity Updates
The team shared updates on a tool to help hosts transition to the host-only fee structure by Airbnb on October 27, allowing users to adjust markups before the change without losing money.
24:47 - Listing Management Updates
The team announced updates to listings management, allowing users to sync and edit listings across platforms from Hospitable.
26:50 - AI Auto-Reply Updates
The team introduced improvements to AI auto-reply, including notifications for cases where autoreply cannot respond and visible reasons for non-responses.
28:08 - Guest Portal Updates
The team provided updates on security deposits, allowing hosts to waive deposits on a per-reservation basis, and shared improvements to upsell features, including requiring guest notes, controlling the timing of upsell availability, and configuring upsells to require approval before purchase.
31:53 - Guest Upgrade Approval Demo
The team demonstrated the new guest approval process for upsells, showing how guests can purchase upgrades like early check-in and welcome baskets, which require host approval within 72 hours. They also showcased the updated inbox interface for hosts, which clearly displays pending requests and allows for easy approval or denial of upgrades.
41:20 - Direct Updates
The team announced the availability of tax remittance for Direct Premium in additional states.
42:32 - Mogul Updates
The team discussed the upcoming owner payouts feature and encouraged managers to set up management businesses on Mogul to prepare for its launch.
44:06 - Integrations
The team presented new app integrations, including VidleHousing, DTravel, and MarketMySTR.
45:30 - Upcoming Hospitable Events
47:20 - Q&A