Forward After-Hours Calls to AI Voice Agent | 800.com Tutorial

Описание: Here's how to forward calls to your AI voice agent in 800.com — so it picks up after hours, on weekends, and when you're already on the phone, and stays quiet the rest of the time.

If you followed the last video, your agent is built and knows your business. This one is about control: deciding exactly when it answers, and making sure it never gets in front of a call you would have taken yourself.

▶️ Start here if you haven't built your agent yet:    • Build an AI Voice Agent in 5 Minutes | 800...  

A note:
Your agent replaces voicemail, not your team. Every rule in this video is about routing calls to the agent only at the moments a caller would otherwise hear a beep.

What's covered in this video:
Where call forwarding and agent settings live in your 800.com account
Setting your business hours so the agent knows when "after hours" starts
Weekend and holiday handling
Forwarding on no answer — how many rings before the agent steps in

A few settings worth getting right:
If you have seasonal hours or take a day off midweek, set that up too — the agent is only as accurate as the schedule you give it.

What you'll need:
An 800.com account on an AI agent–enabled plan, and an agent you've already set up (see the video linked above).

Get set up:
Plans and pricing: https://www.800.com/plans
Questions? https://support.800.com/hc/en-us/cate...

800.com gives small businesses toll-free and local numbers, call routing, texting, and AI voice agents — no hardware, no contracts. Subscribe for more short tutorials on getting more out of your business phone.