🎧 B1 English Listening for Call Center Beginners and Call Flow • Explicación en Español 💬

Описание: 😨👂 - Do you need to improve your Listening for Call Centers?
🤒👂 - ¿Estas buscando cursos de call center específicamente para listening? *Nuevo Video con Explicación en Español*

Hey, future customer service agents! Ready to improve your listening for a call center? In today’s video, we’re covering active listening for call center beginners!

🎯 Listening: Practice Listening to Real Customer Conversations

• Real tips for handling listening scenarios
• Real-life scenarios of customer issues
• Simple step-by-step Active Listening Techniques
• Activity Resolution and Vocabulary explanation in English and Spanish

This lesson is perfect for call center agents at a A2/B2, Pre-intermediate, English level who want to improve their listening skills and better handle customer claims.

📱 Want to Improve Faster? Text us on WhatsApp at +502 5544-9837 to learn more about our live training sessions and take your call center skills to the next level.

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Si eres un profesional de call center o aspiras a unirte a la industria del BPO, este video es imprescindible. No olvides suscribirte a nuestro canal y preguntar sobre nuestros completos cursos de capacitación en línea para call center para elevar tu carrera.

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