74 - September 2025 Shops

Описание: In this episode, Ronald Harrington recaps his experiences touring five unique properties, highlighting the importance of connection, attention to detail, and the overall leasing experience. He shares insights on what worked and what didn't during his visits, emphasizing the need for better communication and discovery in the leasing process. The conversation culminates in key takeaways for leasing professionals to enhance their customer interactions and improve the leasing journey.

The importance of making a personal connection with prospects.
Attention to detail can significantly impact the leasing experience.
Confidence and clarity are crucial in the leasing process.
Many leasing agents failed to ask for the close or application.
Free coffee can enhance the customer experience, but presentation matters.
Consistency in communication is key from online to in-person interactions.
Understanding the unique story behind a property can enhance its appeal.
Building relationships with prospects can lead to better leasing outcomes.
Discovery is essential; agents should ask more about prospects' needs.
Leasing is about creating experiences, not just showing apartments.

00:00 Introduction to September Property Tours
05:52 First Property Experience: Missed Connections
10:37 Second Property: The Importance of Details
15:24 Third Property: Confusion and Lack of Discovery
20:24 Fourth Property: Building Relationships
25:16 Fifth Property: Communication Breakdown
27:10 Key Takeaways and Q3 Summary

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