CSDM 5 WhatsNew from Knowledge 2025

Описание: In this video, Scott Lemm and Mark Bodman provide an in-depth overview of the CSDM 5 white paper released during the Knowledge 2025 conference.

In this video, we cover:
00:00 – Introduction & Overview
01:00 – The Vision: Managing the Entire Business, Not Just Technology
03:00 – Customer Feedback & Challenges with CSDM 4
06:00 – Simplified Visuals & Service Lifecycle View
09:00 – CSDM 5 Domains: Ideation, Design, Build, Deliver & Consume
13:00 – New Tables: Service Instances, SBoM, AI Artifacts & More
20:00 – Linking Business Processes to Technology
25:00 – Improved Data Quality & CMDB Maturity
35:00 – Vulnerability Use Case with Software Component Model
50:00 – Sneak Peek at Future CSDM 6 Graphics
54:00 – Final Thoughts & Community Resources

The white paper can be downloaded directly from the ServiceNow Community site here:

https://www.servicenow.com/community/...

💡 Whether you're a ServiceNow customer, architect, or just exploring data modeling best practices — this session will help you understand how CSDM 5.0 simplifies complexity, improves alignment, and prepares your org for the future.

#CSDM #ServiceNow #modeling ‪@markbodman‬