Zendesk vs Salesforce Cloud - Battle of The CX Giants in 2026
Автор: Dominic The CX Guy
Загружено: 2026-02-05
Просмотров: 30
Описание:
Zendesk and Salesforce Service Cloud are compared constantly.
Yet most teams still choose the wrong one, not because of features, but because they misunderstand what each tool actually exists to do.
If customer service matters to your business, this distinction changes everything.
Write to us anytime here: [email protected]
Help grow the channel: / @dominiccx
Here's what we cover:
00:00 - Intro
00:05 - The Context
01:40 - What Each Solves
03:25 - Core Competencies
06:38 - Why One Over the Other
08:08 - Use-Case Matrix
09:34 - Look and Feel
10:33 - The Truth
11:24 - Final Thoughts
12:43 - Outro
⭐️ 🦍 Open a Zendesk trial: https://www.zendesk.com/register/?par...
Get more out of your Zendesk, level up your CX and customer service system: https://roca.work/offers
My email is: [email protected]
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