How Preferred Rate Mortgage Used Workforce Analytics to Increase ROI with ActivTrak

Описание: Discover how Preferred Rate Mortgage transformed workforce operations using ActivTrak’s workforce analytics platform. In this customer conversation, VP of Operations Chris Lakousas shares how his team improved productivity, optimized staffing, strengthened remote work performance, and reduced operational costs by leveraging transparent, objective insights.

You’ll hear how ActivTrak helped:
• Measure workforce productivity across hybrid and remote teams
• Identify underutilization and untapped capacity
• Improve operational efficiency and staffing decisions
• Strengthen executive-level workforce planning conversations
• Support employees through transparency and coaching
• Reduce technology waste and improve tool adoption

If you're looking to improve your organization’s productivity, engagement, and workforce ROI, this case study will show you what’s possible.

Plan staffing needs with accurate workforce data: https://www.activtrak.com/solutions/w...
Optimize team performance with clear insights: https://www.activtrak.com/solutions/w...

#WorkforceIntelligence #WorkforceAnalytics #WorkforceData

00:00 – Welcome
02:15 – Meet Preferred Rate Mortgage
05:40 – Why ActivTrak Was Needed
11:10 – Using Data to Improve Productivity
19:25 – Driving ROI & Better Workforce Decisions
28:50 – Final Takeaways & Q&A