What are common use cases of the WhatsApp API in customer service?

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In our latest video, we explore how businesses are transforming their customer service using WhatsApp API. Discover how this innovative tool offers 24/7 service by deploying bots to handle common customer inquiries like order statuses and return policies, effortlessly freeing human agents for more complex tasks. WhatsApp API not only streamlines customer interactions but also enhances sales by efficiently managing initial lead interactions and appointment scheduling. Businesses are leveraging the platform to send proactive notifications directly to customers' phones, ensuring timely and relevant updates. With WhatsApp's high open rates, businesses are turning customer feedback into interactive conversations, driving meaningful engagement and long-lasting relationships. Join us as we delve into how WhatsApp API helps businesses boost customer satisfaction and streamline their processes.

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