Blueprint for Better: Evolving the Wates Operating Framework for Speed and Quality

Описание: The construction industry is evolving fast — facing tighter margins, skill shortages, and stricter regulations in the wake of Grenfell. In this talk, Matt Williams, Head of Quality Assurance at Wates Group, reveals how Wates turned these challenges into an opportunity to completely reimagine its Operating Framework.

Discover how data, user feedback, and agile principles are driving measurable improvements in quality, safety, and delivery speed. Matt shares:
✅ The real cost of poor quality and project delays
✅ What users said about the old framework — and how Wates acted on it
✅ The specific framework changes delivering step-change results
✅ How to create a right-first-time culture that balances speed, compliance, and learning

This session is packed with actionable insights for construction leaders, project managers, and quality professionals looking to build smarter, faster, and safer.

About the Speaker:
Matt Williams is the Head of Quality Assurance at Wates Group, driving excellence and reliability across operations. He leads a transformation program to modernize Wates’s Operating Framework — improving clarity, governance, and data-driven decision-making to achieve better outcomes across all projects.

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