सावधान!.. अगर भी कस्टमर से बहस करते है तो | how to earn money online | passive income
Автор: Gurukul Business School
Загружено: 2023-05-11
Просмотров: 13736
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Hey everyone, we all know that customer service is crucial for any business to succeed. But what happens when a disagreement arises with a customer?
Arguing with customers is NEVER the right way to handle the situation. In fact, it can damage your business reputation and lead to negative reviews.
Always stay calm and listen to the customer's concerns. Try to understand their perspective and work towards finding a solution that satisfies them.
Remember, the customer is always right and you should always focus on resolving their issue.
Responding to a customer's anger with more anger will only escalate the situation. Instead, apologize and offer a solution that can solve the problem at hand.
Remember, happy customers are the key to your business's success!
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So, the next time you find yourself in a disagreement with a customer, take a deep breath, keep calm, and remember that they're always right. Thank you for watching and don't forget to subscribe to our channel for more valuable tips like these!
In this video, we share an important message for business owners and customer service representatives: arguing with customers is never a good idea. Such confrontations can have disastrous consequences on your company's reputation and can even lead to losing customers. Instead of arguing with customers, it's important to focus on resolving their issues and providing them with the best possible customer service.
We discuss different scenarios when a customer might get upset or dissatisfied with a product or service, and offer tips on how to handle such situations professionally and with empathy. We also provide examples of businesses that have faced the consequences of arguing with customers, and how those incidents affected their business.
Ultimately, this video serves as a warning on the dangers of arguing with customers and emphasizes the need for businesses to prioritize customer satisfaction and positive interactions. So, if you're running a business or working in customer service, this is a must-watch video. Remember, the customer is always right!
Mr. Vishal singh and Mr.Kiran More CEO & Founder of Gurukul Training & Consultancy Services. He is started in Surat 20th July 2016. Mr Vishal Singh & Kiran More is Having 10 years of Practical Experience in various Industries. We focus on development of MSME, (Mirco,Small & Medium Enterprise) & their team through various Training Programs.
Mr.Vishal Singh is a Indian business coach, Motivational Speaker, Trainer and business Implementor. He is one of the Greatest Influencers, an Motivational Speaker, Leadership Consultant & Inspirational Business Coach.
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