What is the most important goal of CRM?

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In this video, I will show you how to make your CRM flexible. Flexibility is one of the most important elements ensuring long-term usage of your solution. It's also a very engaging way and facilitates the editing of data.

A CRM, or customer relationship management system, is a software application that helps businesses manage customer interactions and track customer data. A CRM can help businesses track customer interactions across different channels, such as phone, email, and social media, and can also help businesses store customer data for marketing purposes.


A CRM can be tailored to fit the specific needs of a business, and customizations can help businesses track customer interactions more effectively. Customizations can also help businesses better understand their customers and target marketing efforts more effectively.


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