How Mercedes-Benz of Coral Gables Built a Top-Tier Dealership

Описание: In this episode, we go inside Mercedes-Benz of Coral Gables to explore what it takes to run a top-performing luxury dealership — from sales and service to team culture and community impact.

We talk about moving the dealership, building a strong team, sales performance, certified pre-owned vehicles, Maybachs, G-Wagons, and what really goes into customer experience. We also cover how service works, loaner cars, best times to buy, negotiations, and how much you can make working in luxury auto sales.

This is a behind-the-scenes look at the business of Mercedes and how it connects with the Coral Gables community.

Manny Alfonso:
Instagram:   / mannyalfonso8  

Kiko Suarez:
Instagram:   / querikoconkiko  

Eduardo Moya:
Instagram:   / mr_moya  

Follow Us! - A Day in Miami:
Instagram:   / adayinmiami  

Listen on Spotify:
https://open.spotify.com/show/20WEys6...
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Produced by: Ben Schwede
Instagram:   / benthecreatorrr  

0:00 Intro
1:52 Moving the Dealership
4:12 About Peter
5:57 What Differentiates Mercedes Coral Gables
7:15 Changes in Coral Gables
8:53 Building a Team
10:18 Sales Numbers
11:05 Affordable Options
12:38 Eddy’s Story
15:25 Beginning of Mike’s Career
17:56 Gus Machado Story
22:31 Moment He Realized He Can Make It a Career
25:23 Starting Work at Mercedes
28:54 Role of the Ambassador
33:37 Supporting Charities and Giving Back
38:33 Working Hours
39:52 Top 3 Restaurants
44:13 Intro #2
44:58 How Jose Ended Up at Mercedes
47:33 Service Department in Mercedes vs Other Brands
48:51 Giving New Models as a Replacement in Service
49:47 Deals on Loaner Cars
51:33 Eddy’s Story with the Loaner
53:06 Certified Pre-Owned
54:53 Maybach and Custom Orders
57:10 Best Times to Buy a Car and Sales
59:36 Negotiations
1:00:40 G-Wagons
1:02:11 Technology in the Cars
1:03:31 Rolling Back Miles
1:05:37 Competitiveness Amongst Salespeople?
1:07:28 Training Process
1:08:44 Average Time to Sign the Deal
1:09:46 How Much Can You Make as a Salesperson at Mercedes?
1:11:22 Community in Coral Gables
1:12:34 Top 3 Restaurants
1:15:50 Outro