Turning Operational Crisis into Opportunity: Crisis Management Tips

Описание: When operational crises are handled properly, there are hidden opportunities to be found.

Lloyd Thompson's crisis management tips will change your perspective on these setbacks and transform them into stepping stones for success.

If you want a simpler business that doesn’t rely on constant effort, watch this:    • How I Review Your Business  

Download 3 Areas of Focus in Crisis Management (and the full PDF transcription)
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In the episode:

00:00 - Intro
02:02 - When does a major incident become an operational crisis? Lloyd defines the term.
03:31 - Cybersecurity is a very real concern, particularly in Australia.
04:33 - A major category of operational crises is those that impact your public image.
07:33 - This is where a DOO has real value in crisis management for business.
11:48 - Lloyd pinpoints three ways a director of operations can address a crisis.
15:05 - When a crisis happens, how do you coordinate a response?
19:00 - One of the great opportunities in a crisis is the lessons the post incident report teaches.
24:36 - A crisis prevention plan consists of five elements…
25:17 - What classifies as a crisis?
28:19 - Crisis aversion includes being aware of possible risks and how likely they are to impact your business.
29:54 - Do you have a recovery plan in place?
30:46 - Training ensures your team knows what to do when they’re needed in a workplace crisis.
32:47 - With the right strategies for crisis management, a business can go from continually putting out fires to operating smoothly.

Resources mentioned:
Lloyd Thompson - https://www.jamesschramko.com/tag/llo...
People and systems - https://www.jamesschramko.com/busines...
Nam Baldwin - https://www.jamesschramko.com/busines...
Lack of drama - https://www.jamesschramko.com/busines...

Take business operations off your plate so you can focus on growth - look up Lloyd at VirtualDOO.com

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