Good Agent Design Starts With Understanding User Workflows

Описание: Building AI agents requires more than just gathering requirements. You need to understand how users actually solve the problem today.

Expert Nicole Kosky explains the process: Spend time understanding the business problem, then dive into how target personas analyze it now. Do they have a typical workflow or hierarchy they follow?

Design the agent to fit into that existing workflow. Serve up answers to their questions and let them drill down in ways that are already familiar to them.
There's significant design work upfront. As you design, you learn the context that needs to be injected into prompts to deliver the right user experience and workflow.

Full episode on AI, Actually podcast
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