Maintaining the Human Touch with Microsoft Copilot for Service

Описание: AI in customer service isn't about replacing human interaction but enhancing it. By automating routine tasks, #AI allows agents to focus on complex issues requiring empathy and nuance. With tools like Microsoft Copilot for Service, we refine AI's knowledge base, improving response accuracy and agent effectiveness over time. 📈 http://msft.it/6058l9hiM