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The Financial Management Ch2.4|Service Desk Masterclass
Автор: Supreeth | Service Desk Academy
Загружено: 2026-01-13
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Описание:
In Chapter 2.4 of the Service Desk Masterclass, we explore Financial Management. This is a vital competency for any Support Manager who wants to move beyond technical oversight and into true business leadership.
The importance of budgeting for the Service Desk.
Managing and controlling departmental costs.
How to justify investments in tools and people.
Understanding the financial impact of the Service Desk on the wider organization.
Learning to manage the budget is how you secure the resources your team needs to succeed."
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