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Service Excellence - Japan Airlines Explains Modern Japanese Hospitality
Автор: TBD Media Group
Загружено: 2020-02-06
Просмотров: 25570
Описание: Japan hospitality is internationally renowned, but what exactly is this unique brand of hospitality and how is it changing the way we travel? To answer these questions, we explore how Japan Airlines (JAL) delivers Japanese hospitality to travelers around the world by combining this deep rooted tradition with technology to make travel more accessible. Go behind the scenes to JAL’s training center and innovation lab to see how principles of Japanese hospitality are used to design great customer experiences for millions of travelers, making each of them feel like a treasured guest.
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