Software & Licence documentation | 6 steps to IT documentation - Part 5

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Part 5: License management and documentation of software
Which licenses are used in my company? On which devices is which software run? Which operating systems run on my servers?

Recording the software used in a company is a rather time-consuming task. In such a case, central IT documentation such as i-doit is worth its weight in gold. In this fifth part of our series we will show you how to record the software used in your company in your IT documentation and document the associated licenses.

In the fourth part of our series (“Documentation of Clients”), our experts have created a target configuration for a client system. In this fifth part we show you how to install this system. The finished configuration is then transferred to your i-doit IT documentation using a discovery solution.

Another topic is the different software variants, how they are installed on server and client systems. In the server area we will show you how to manage operating systems and the corresponding patch levels in i-doit.

The documentation of server services and daemons or cluster services is also important. When does it make sense to transfer these into the CMDB and when not? This question is answered in the video.

At the end of this video you will see how to store your “Definitive Software Library” in i-doit. This repository, defined in ITIL4, contains not only the authorized versions of all software configuration elements and master copies of the respective software products, but also the associated documentation and license information.