What is an SLA in ServiceNow (Step by Step) | ServiceNow ITSM

Описание: What is an SLA in ServiceNow (Step by Step) | ServiceNow ITSM

In this demo, as a ServiceNow Developer you will learn how to create and configure SLAs in ServiceNow.

Depending on your current service agreements, ServiceNow gives you the ability to trigger multiple rules depending on the agreed response and resolution time.

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