Connecting Communities: Rancho Cordova's Real-World Impact

Описание: In this episode of the Tyler Tech Podcast, Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California, explore how integrated systems and collaboration are transforming local government.


Recorded live at Tyler Connect 2025 in San Antonio, the conversation dives into the real-world impact of Tyler’s Connected Communities vision — a framework that helps governments link people, data, and processes to improve efficiency and strengthen resident trust.


Jessica shares how Rancho Cordova turned that vision into reality by breaking down silos across departments, automating workflows, and creating more transparent, resident-focused digital services. From paper-heavy processes to seamless online applications, she highlights how integration has reduced turnaround times from a week to a single day — while empowering staff and residents alike.


Together, they discuss how leadership support, staff engagement, and creative change management — like Rancho Cordova’s “Super Egg” mascot — can make modernization both effective and fun.


Whether you’re a government leader, project manager, or technologist, this episode offers practical lessons on collaboration, data sharing, and the power of connection to drive better outcomes for communities.


This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas, Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

• Learn More and Register Now: Tyler Connect 2026 in Las Vegas (https://www.tylertech.com/connect)

And learn more about the topics discussed in this episode with these resources:

• Download: Modern Governments Live in the Cloud (https://www.tylertech.com/resources/r...)
• Success Story: TEA Winner: City of Rancho Cordova, California (https://www.tylertech.com/resources/c...)
• Blog: Let’s Empower, Connect, and Imagine at Connect 2026! (https://www.tylertech.com/resources/b...)
• Blog: Excellence 2025: Civic Interaction & Public Trust Solutions (https://www.tylertech.com/resources/b...)
• Blog: Excellence 2025: Digital Services & Cloud Solutions (https://www.tylertech.com/resources/b...)
• Blog: Partnering With Communities to Build Resilience (https://www.tylertech.com/resources/b...)
• Blog: How Small Cities Are Using Technology to Grow Resilience (https://www.tylertech.com/resources/b...)
• Blog:Unlocking AI Starts With Strong Data Governance (https://www.tylertech.com/resources/b...)

Listen to other episodes of the podcast (https://www.tylertech.com/resources/p...) .


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