Mastering Latency for More Efficient Support Webinar
Автор: Preseem
Загружено: 2025-06-19
Просмотров: 52
Описание:
High network latency can cause laggy internet, dropped Zoom calls, and a spike in unhappy customers and support tickets.
Understanding what causes latency, how Preseem measures it, and how to find and analyze latency metrics and insights in the app can help solve these issues and boost your support team’s efficiency by:
Improving internal expertise
Decreasing support resolution times and prolonged escalations
Reducing costly truck rolls
Join Preseem co-founder and Chief Product Officer Dan Siemon for “Mastering Latency for More Efficient Support,” the latest webinar in our Best Practices series, for all the details.
What You’ll Learn:
This webinar will introduce you to the critical concept of network latency and demonstrate how leveraging Preseem's advanced insights can transform your support operations, leading to happier customers and a more efficient team.
Who Should Attend:
This webinar is ideal for ISP support managers, technicians, network operations teams, and anyone involved in improving customer satisfaction and operational efficiency within your organization.
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