How to Handle Your Negative Google Reviews

Описание: Negative reviews happen, even to the best healthcare practices. What matters most is how you respond. In this episode, we share actionable strategies to manage negative Google reviews without hurting your reputation or violating patient privacy.

🎙️ What You’ll Learn in This Episode:

✔️ The best way to respond to negative reviews professionally and calmly.
✔️ How to stay HIPAA-compliant when addressing feedback online.
✔️ Tips for identifying fake or misleading reviews, and getting them removed.
✔️ How to use patient feedback to improve care quality and staff performance.
✔️ Why thoughtful responses can actually build credibility and attract new patients.

💡 Every negative review is a chance to show patients that you listen and care. Tune in to learn how to handle them with confidence and strategy.

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🔗 Need help managing your Google reviews? Contact us today!

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