What are the Ten Uplifting Service Principles?

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We believe that service culture is a sustainable advantage, both with your customers and with your employees. In this video I give you a short definition of service and service excellence, along with the Ten Uplifting Service Principles which will help you spark a service culture transformation.

Enjoyed learning about these principles? Delve into the importance of having an excellent product by watching “Unbelievable (Part 1)” here:    • Ron Kaufman LIVE  “Unbelievable!” Part 1  

Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Service Culture. He is also a renowned motivational Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".

Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.

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