What is customer delight | Vivek Bhaskaran, Founder and CEO, QuestionPro

Описание: Watch this short clip on what Vivek Bhaskaran, Founder and CEO, QuestionPro, thinks about why customer delight is the need of the hour. Listen to him as he talks to Al Adamsen, Founder and CEO, PAFOW, about why organizations should move from customer satisfaction to customer delight.