Ken Lloyd, Ph.D., and Ron Cooper on psych-safe place at work for difficult conversations/feedback

Описание: Creating Psychologically-Safe Workplaces

Ed introduces the topic of creating psychologically-safe workplaces, emphasizing the importance of addressing both government and geopolitical issues and workplace safety.

Ron discusses the recent shooting incident involving ICE in Minneapolis, highlighting the need for leaders to encourage open discussions about controversial topics. Ron emphasizes the importance of setting boundaries for discussions, ensuring that they are conducted in a civil manner without denigrating others.

Dr. Ken Lloyd supports Ron's views, stressing the importance of having productive discussions rather than arguments or confrontations.



Establishing Ground Rules for Discussions

Ron discusses the need for leaders to establish ground rules for discussions, such as avoiding interruptions and maintaining respect. Ron highlight the importance of being aware of different personalities in the room and ensuring that everyone feels valued and heard.

Dr. Ken Lloyd shares his experience in industry, emphasizing the importance of open forums for Town Hall meetings rather than lectures. He stresses the need for leaders to create an environment where dissenting opinions are respected and discussed in a constructive manner.



Role of Leaders in Creating Psychological Safety

Ron discuss the importance of leaders being aware of the thoughts and feelings of their team members, even if they are not actively participating in the conversation.

Dr. Ken Lloyd emphasizes the need for continuous feedback and regular one-on-one meetings to keep in touch with employees and address their concerns.

Ed suggests that executives should have regular Town Hall meetings to discuss specific topics that impact the workforce.

Ron agree that meetings should be held when there is a need rather than on a regular schedule, focusing on long-term objectives and strategies.



mpact of AI and Remote Work on Employees

Dr. Ken Lloyd discusses the challenges of remote work and the impact of AI on job opportunities for recent college graduates.

Ron emphasize the importance of critical thinking skills and the need for leaders to help employees develop these skills.

Ed asks about the role of executives in creating a learning environment for employees.
Dr. Ken Lloyd suggesting a focus on actions and behaviors rather than just words.

Ron highlights the importance of leaders knowing whether their employees are fulfilled in their roles and providing the necessary training and support.



Importance of Recognition and Feedback

Dr. Ken Lloyd discusses the importance of giving timely and specific recognition to employees, emphasizing that it should be genuine and not perfunctory.

Ron shares a story about the impact of a few words of appreciation from a father-in-law, highlighting the long-term effects of positive feedback.

Ed suggests that frequent, short meetings can be more effective than long, infrequent ones, allowing for more frequent recognition and feedback.

Dr. Ken Lloyd agrees, emphasizing the importance of catching employees doing something right and providing immediate positive reinforcement.



Announcement by Ed and Future Plans

Ed announces the success of a recent video talkshow produced with Business Psychologist Heather in London, highlighting the audience demographics and the impact of the content.

Ron express their interest in learning more about marketing and distribution strategies to reach their target audience.

Ed, as the Producer and Copyrights owner, offers to provide free RIGHTS to the show's content to the featured guests, allowing them to use it for their own marketing and PR efforts.


The meeting concludes with Ed expressing his commitment to continuing the distribution of the show and exploring new opportunities for collaboration.