Virgin Mobile Customer Service Call

Описание: A friend's experience with Virgin Mobile Customer Service Representative 2:23 trying to determine where to download the "latest version of the application" from their mobile message.

Key Questions By Caller

1. Shouldn't you have done this before you got the job? 13:25
2. So you sell a phone and you don't anything about it? 13:59
3. Why is it on my phone then? Get it off my phone then, please. 14:50
3. Where are you located? 14:58
3. One of the best questions was "Answer me that?" 16:07

Outro: You know what I'm gonna call somebody else 16:38.

Actual Mobile Message: "An upgrade is available! Close this window and launch the browser to Surf the Web (bookmarked). Then click the DOWNLOADS UPDATE link at the top of the page and download the latest version of the application!"

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