What Is Agentforce and How Businesses Use AI Agents | Dreamforce 2024

Описание: Agentforce is Salesforce’s new platform for building and customizing AI agents that help businesses work smarter. In this video, we explain what Agentforce is, how it works, and why it matters for customer success. Agentforce agents are designed to take on real tasks. A Service Agent can deflect routine cases, resolve customer inquiries conversationally, and escalate complex issues when needed. A Sales Agent can nurture leads, respond to questions, and even schedule meetings, helping teams stay productive and responsive. Discover here how businesses can use AI agents to transform work.

Learn more about Agentforce: https://www.salesforce.com/agentforce/
Learn more about AI agents: https://www.salesforce.com/agentforce...

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