IT Incident Management & Recovery | Digital Resilience

Описание: Master digital resilience! Learn IT incident management, disaster recovery, and how to solve IT problems.

Whether it's IT disaster recovery in the middle of the ocean, IT incident management across millions of transactions, or broadcasting to fans worldwide – downtime isn't an option.

In this episode of Tech Unscripted, Ralph Riley (Director of Broadcast IT Systems ‪@WWE‬), Dexter King (Senior NetDevOps Engineer ‪@Carnival‬), and Evan Mintzer (Director of Production Infrastructure Customer Bank) share how they stay ahead of issues with ‪@ThousandEyes‬, ‪@Splunkofficial‬, and observability-driven insights.

Find out how:
WWE is "powerbombing" any threats before they impact performance
Carnival Cruise Lines keeps critical infrastructure running even at sea
Customers Bank turns raw data into action through smarter IT incident management

Hear from experts on how to solve IT problems before they start and how modern observability helps teams with IT disaster recovery.

00:00 - Welcome & Meet the Panel
02:10 - Super Power Under Crisis
03:30 - System Alert on Vacation
05:00 - Service Disruptions & Unplanned Outages
10:39 - Third Party Relationship to Mitigate and Solve Problems
17:52 - Preparing for Future Disruptions
24:15 - Speed vs. Transparency
25:56 - Understanding Digital Resilience
29:00 - Top Investment Priorities for Digital Resilience
32:20 - Leveraging AI for Resilience
35:50 - Rapid Fire: Worst Outages & Key Tech
40:04 - Conclusion

Related links:
Digital Resilience Overview → http://cisco.com/site/us/en/about/why...
Watch Tech Unscripted: Navigating strategic IT management | The Business of Tech →    • Navigating strategic IT management | The B...  

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Questions or stories to tell? Share them in the comments. We’d love to hear how your team approaches IT incident management and disaster recovery.
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