Suzanne Zupec, President of Campanella & Sons | Vistage CEO Member Story

Описание: Suzanne Zupec grew up in her family’s Illinois construction business, where pride and tradition ran deep. “Whether you swept the shop floor or answered the phone, our whole family was involved.” When she became president of Campanella & Sons, there was no playbook — just the "School of Hard Knocks" and a lingering mindset: "We’ve always done it that way."

But growth demands more than tradition.

“When I first joined Vistage,” Suzanne says, “what I thought were my challenges were not my challenges.” With the support of a trusted CEO peer group and mentor, she began confronting what wasn’t working and leading with innovation and optimism.

She created space for real conversations, applying what she learned from her Vistage meetings, including issue processing. “We slowed down. We sat down. We let people’s voices be heard in a safe space.” She also made tough calls, including letting go of legacy employees who could not move past ‘how it’s always been done.’ The result was a cultural shift — replacing negativity with ownership, engagement, and momentum.

That culture was tested when a life-threatening medical crisis sidelined Suzanne for nearly a year. The business didn’t stall; her people stepped up, supported by strong systems.

Campanella & Sons has experienced 20% year-over-year growth for 5 consecutive years — and a culture where everyone feels like family.

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