From Referral to Relationship: Building Warm Handoffs and Consistent Support for Survivors

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Survivors of human trafficking, domestic violence, and sexual assault often face a maze of shelters, advocacy programs, healthcare providers, law enforcement, and legal services. When systems don’t communicate, survivors end up repeating their stories over and over, which can delay help and cause further harm.

This webinar is all about changing that. We’ll dive into practical strategies for creating warm, trauma-informed handoffs that help survivors feel supported every step of the way. You’ll also learn how to build habits for consistent follow-up, so no one falls through the cracks, and how to build stronger collaborative partnerships.

If you are an advocate, case manager, DV/SA program staff member, healthcare professional, law enforcement officer, legal partner, or part of a community-based organization, this session will give you tools to strengthen collaboration and deliver survivor-centered care that truly works.

Learning Objectives:
By the end of this session, participants will be better able to:
Identify gaps in referral pathways that impact timely, survivor-centered support.
Apply trauma-informed strategies to deliver warm, coordinated handoffs that reduce repeated storytelling and build trust.
Implement consistent follow-up practices that maintain communication and ensure continuity of care.
Use practical tools and workflows to strengthen cross-agency collaboration and improve survivor outcomes. 

This project is supported by Grant # 15JOVW-23-GK-05126-MUMU, awarded by the Office on Violence Against Women, U.S. Department of Justice. The opinions, findings, conclusions, and recommendations expressed on this site or in any materials on this site, are those of the authors and do not necessarily reflect the views of the Department of Justice, Office for Victims of Crime and Office on Violence Against Women