The Real Estate Industry Is Broken — She's Fixing It from the Inside | Kevelyn Guzman

Описание: What if the secret to a thriving real estate brokerage wasn't more deals, but treating your agents like your most important clients? Kevelyn Guzman, Regional Vice President at Coldwell Banker Warburg, joins Sam Sells to break down the people-first leadership model that's transforming her organization from the inside out.

Kevelyn shares how prioritizing agent well-being over shareholder profits has led to stronger performance, better client outcomes, and a culture that top agents don't want to leave. She also gets real about what happens when trust breaks down — toxic environments, rapid turnover, and broken teams.

Plus, they dive into AI's growing role in real estate, from generating listing descriptions to streamlining reports, and why human critical thinking still can't be replaced.

🔑 What You'll Learn:
Why treating agents as your primary clients transforms performance
How trust is built (and destroyed) during acquisitions and transitions
The toxic consequences of compromised trust in a brokerage
How AI is changing real estate — from skepticism to daily use
Where AI still makes mistakes and why human oversight is critical
Why company culture should prioritize people over profits
A proposed system for connecting people with grants and resources

⏱️ Chapters:
0:00 – Intro
0:45 – Meet Kevelyn Guzman: Regional VP at Coldwell Banker Warburg
2:30 – Kevelyn's Journey to the Top of New York Real Estate
4:30 – Why Agents Should Be Your First Client, Not Your Last
7:00 – Building a People-First Culture in a Profit-Driven Industry
9:30 – How Trust Makes or Breaks a Brokerage
11:30 – Surviving Acquisitions Without Losing Your Best People
13:30 – What Happens When Trust Is Broken — Toxic Culture & Turnover
15:30 – AI in Real Estate: From Skepticism to Game-Changer
18:00 – Where AI Helps (And Where It Still Fails)
20:00 – Why Human Oversight Still Matters in the Age of AI
21:30 – Putting Employee Well-Being Over Shareholder Interests
23:30 – Collaboration on Grants & Resources for Those in Need
25:00 – Final Thoughts & Where to Find Kevelyn

🔗 Connect with Kevelyn Guzman:
  / kevelynguzman  
LinkedIn:   / kevelyn-g-055676b  

🔗 Connect with Sam Sells:
LinkedIn:   / samuelsells  
Instagram: instagram.com/thedisruptivecapitalists
Website: https://grantauthority.org | https://impactgrowthcap.com | https://brightstead.com |

🔗 Follow The Disruptive Capitalists:
Apple: https://podcasts.apple.com/us/podcast...
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YouTube:    / @disruptivecapitalists  
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💬 Should brokerages prioritize agents or shareholders? Drop your take below 👇

#RealEstateLeadership #ColdwellBanker #AgentRetention #RealEstateCulture #AIRealEstate #DisruptiveCapitalists #PeopleFirst #BrokerageManagement #trustinbusiness


Disclaimer:

The views and opinions expressed in this podcast are those of the hosts and guests. The content is for informational and entertainment purposes only and should not be taken as professional advice. Listeners should seek legal or professional advice before making any decisions based on the discussions in this podcast.